Carl T. Holscher is a compiler, writer, tinkerer, coder, designer, thinker living in Bethesda, MD.
Catching Elephant is a theme by Andy Taylor
Anything we want to be true we can find online — and who would choose to be informed when they can choose to be affirmed? You can see it start with our cable media, as Fox and MSNBC are scrambling to find new ways to affirm the beliefs of the right and left respectively, all the way down to the corners of the web, where you can find out why September 11th was a conspiracy, how vaccinations are responsible for autism, why our first black president must not be an American, and how the rapture is still coming soon. No matter the crazy thought in your head, there’s a minor media outlet starting up just to serve you
Writing Better Support Emails (for Humans) @chaseclemons of @37sgnals on how to rock #custserv emails — http://j.mp/13izjtA #socialbiz
[Writing Better Support Emails (for Humans) | The Nimble Blog](http://j.mp/15eNiyZ)
Making guns with 3D printers is a controversial topic. @khsieh on why the problem is lax gun laws, not 3D printers. http://j.mp/10GLzlq
[3-D Printing a Controversy — Adventures in Consumer Technology — Medium](http://j.mp/14GMF0B)
Overheard in the office
Him: So you guys, anyone wanna do our own version of the Harlem…
[gunshot sound]
Me (placing finger on his pulse): Yep, he’s dead.
[cheering sound]
Politicalprof: And yet another day in Gunmerica: May 17, 2013
From Joe Nocera, New York Times
Bonnita Todd, 64, who neighbors and friends called “Granny,” was shot to death while she slept as more than a dozen bullets ripped through her apartment in Richmond, Calif., Wednesday night. Investigators said the shooting was not random, that the home was…
Gunmerica
This website maps every recurring joke on Arrested Development
An interactive visualization of running jokes in Arrested Development.Comedy and chart orgasm.
News You Can Use!
(Source: usnews)
All together, roughly one-third of House committees are engaged in investigating some aspect of the Obama administration.
This is a really good use of time and money. You’re fucking fantastic at governance, Republicans.
Meanwhile cancer research (and other medical research) isn’t getting funded because these idiots can’t get their act together and GOVERN.
Because investigating the President for the 5th year is more important.
(Source: brooklynmutt)
TSS exclusive
Summertime Sadness (Vanic Remix) - Lana Del Rey
Follow Vanic @djvanic, facebook.com/djvanic
I’ve fallen in love with this song.
Politicalprof: One Day in Gun-merica: May 9, 2013
From Joe Nocera, NY Times
A 3-year-old boy died Wednesday night after a self-inflicted shooting in Corsicana, Tex. Kinzler Allen Davis found a handgun inside a bedroom in his home and then discharged it, striking himself in the head. The boy’s father was in another room at the time….
Not familiar with Reddit? Just click that link and prepare to walk away from your computer tomorrow at 3 a.m. If you think Facebook is a timesuck, Reddit is an eternal abyss. It’s the best and worst of the internet mixed into a single site and served in bite-sized chunks that gain or lose popularity by users’ votes. It’s democratic ADHD.
Blogged purely for the perfect explanation of Reddit.
What your customer wants from you
When people call customer service, what are they looking for? What forces them to pick up the phone, send an email, post a tweet or complain to Facebook? Before calling for support, people will usually try to fix the problem themselves. Barring the…
sliu:
Don’t you just hate when someone else wears the same thing as you?
file under: things that make me lol uncontrollably at my desk
You will be assimilated. Resistance is futile.
Offer One Choice
Offer One Choice. Customers don’t want a laundry list.
When customers ask for advice or recommendations they are looking for one answer. Often times, I know of a couple of options and will try to narrow them down to get a better idea what my customer is really looking for.
I often struggle to make a single…
Why I care about what I do
Why I care about what I do. I am an ally in the fight against technology.
I have a deep technical background and the soul of a tinkerer. I need to understand not just that things work but how and why they work. I want to know even more why they aren’t working and what I can do to make them work again.
Just as I am dedicated to…
