May 2013
“Anything we want to be true we can find online — and who would choose to...”
– Surviving Election 2012: An Information Diet for a Sculpted, Toned Mind - Technology - The Atlantic
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“Writing Better Support Emails (for Humans) @chaseclemons of @37sgnals on how to...”
– [Writing Better Support Emails (for Humans) | The Nimble Blog](http://j.mp/15eNiyZ)
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“Making guns with 3D printers is a controversial topic. @khsieh on why the...”
– [3-D Printing a Controversy — Adventures in Consumer Technology — Medium](http://j.mp/14GMF0B)
Overheard in the office
1happyst:
Him: So you guys, anyone wanna do our own version of the Harlem…
[gunshot sound]
Me (placing finger on his pulse): Yep, he’s dead.
[cheering sound]
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Politicalprof: And yet another day in Gunmerica:... →
politicalprof:
From Joe Nocera, New York Times
Bonnita Todd, 64, who neighbors and friends called “Granny,” was shot to death while she slept as more than a dozen bullets ripped through her apartment in Richmond, Calif., Wednesday night. Investigators said the shooting was not random, that the home was…
Gunmerica
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That's No Space Station: Accidentally Shot →
chartier:
Tennessee man allegedly field stripping his Glock pistols shoots his 13-month-old daughter in the chest
Cops: Man Accidentally Shot Brother, With 2-Year-Old In The Room
Texas boy, 5, shoots his brother, 7, with rifle as they play in the bath
FBCSO: Teen accidentally shot by…
Gunmerica
This website maps every recurring joke on Arrested... →
whydoihaveablog:
An interactive visualization of running jokes in Arrested Development.
Comedy and chart orgasm.
News You Can Use!
All together, roughly one-third of House... →
wilwheaton:
This is a really good use of time and money. You’re fucking fantastic at governance, Republicans.
Meanwhile cancer research (and other medical research) isn’t getting funded because these idiots can’t get their act together and GOVERN.
Because investigating the President for the 5th year is more important.
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Politicalprof: One Day in Gun-merica: May 9, 2013 →
politicalprof:
From Joe Nocera, NY Times
A 3-year-old boy died Wednesday night after a self-inflicted shooting in Corsicana, Tex. Kinzler Allen Davis found a handgun inside a bedroom in his home and then discharged it, striking himself in the head. The boy’s father was in another room at the time….
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“Not familiar with Reddit? Just click that link and prepare to walk away from...”
– Teens aren’t abandoning “social.” They’re just using the word correctly. — Understandings & Epiphanies — Medium
Blogged purely for the perfect explanation of Reddit.
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What your customer wants from you
When people call customer service, what are they looking for? What forces them to pick up the phone, send an email, post a tweet or complain to Facebook? Before calling for support, people will usually try to fix the problem themselves. Barring the… View Post
Offer One Choice
Offer One Choice. Customers don’t want a laundry list. When customers ask for advice or recommendations they are looking for one answer. Often times, I know of a couple of options and will try to narrow them down to get a better idea what my customer is really looking for.
I often struggle to make a single… View Post
Why I care about what I do
Why I care about what I do. I am an ally in the fight against technology. I have a deep technical background and the soul of a tinkerer. I need to understand not just that things work but how and why they work. I want to know even more why they aren’t working and what I can do to make them work again.
Just as I am dedicated to… View Post
“During the single How Long, a discreet Kinect captures lead singer Maandig,...”
– Trent Reznor’s How to Destroy Angels plays light like an instrument (Wired UK)
It’s an amazing effect.
“I use a trick with co-workers when we’re trying to decide where to eat for lunch...”
– McDonald’s Theory — What I Learned Building… — Medium
This is completely brilliant. I love the idea. Throw something out there so other things will get suggested. And if you end up going to McDonalds, find better co-workers.
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How to Destroy Angels
I was lucky enough to see How to Destroy Angels tonight at The Fillmore in Silver Spring, MD. It’s always great to hear all the tracks I have come to know and love live. I felt the bass shake through me. I felt the music as much as heard it.
I have seen Trent Reznor as Nine Inch Nails perform live four times from 2000-2008. I have now seen Trent Reznor perform live as part of How To...
April 2013
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Ignore the News
Ignore the news
I’ve ignored the news about Boston. I heard about it. I saw the early reports. Then I stopped tuning into the news coverage. Because it isn’t.
It’s a rumor mill.
It’s talking heads filling air time.
It’s not news. It’s speculation.
News would be who did it.
News would be why it was done.
News would be the justice brought down upon the...
Click here and enter your password
Why will your local IT Department never ask for your username and password?
Username
Your local IT department setupyour account. They know your username. They can look it up if they don’t. It’s often a combination of first and last names. Perhaps there’s… View Post
The Promise of Health
The Promise of health Why are there so many fad diets?
Why are there so many exercise machines?
Why do people do Juice Cleanses?
Why do people make terrible green-looking *shakes* and *smoothies*?
**Because they’re all looking for a quick fix.**
There is no quick fix for a… View Post
Why Macs Cost More Than PCs →
Great breakdown on where costs differ and why.
“If I had to consider what my personal version of hell would be like, it would be...”
– Facebook Home (and First) – My Personal Hell | The Uptake by Brad McCarty
“In a world that often feels a compulsion to consume and consume and consume,...”
– Why I Love Being an Introvert
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“As soon as you crack your knuckles and open up a comments page, you just...”
– Louis C. K. (yes, again), in an interview with Dave Itzkoff for The New York Times. (via parislemon)
Love that line.
Google Mail teaches bad habits.
Google Mail, Gmail for short, offered its users an increasing amount of disk space. The idea being you could keep anything and everything in your Gmail. Just search for it!
This was Google’s ideal view of email since they run a search engine and… View Post
Being Prepared - From tires to dollars
>I wrote this story last April and never published it. So here it is.
Today’s events happened were serendipitous since we had talked about it for a few weeks. My wife wanted me to show her how to change a tire on her car since she never had. She wanted to… View Post
Everything you never knew you wanted to know about...
Everything you never wanted to know about Entourage Microsoft Entourage is not Outlook for Mac. There is now an Outlook for Mac included in the 2011 release of Microsoft Office.
However, prior to that Entourage was the only option for supporting Exchange servers and their email/calendar/contacts syncing… View Post
The Fresh Ten Commandments: The Fresh Ten →
thefreshten:
Recent events have made it clear that we are suffering from a broken moral compass. People today could use some general guidance.
Since the original ten commandments seem somewhat narrow and obsolete (too much focus on livestock, servants, and jealous god issues), here is a modest first…
I really like this list.
Be a good person not only to yourself but to those who share...
“Rather than viewing marriage as a 50-50 shot in the dark it can be viewed as...”
– The Myth of the High Rate of Divorce | Psych Central
Very interesting read.
March 2013
“Rather than viewing marriage as a 50-50 shot in the dark it can be viewed as...”
– The Myth of the High Rate of Divorce | Psych Central
Very interesting read.
IMAC
Working in the IT world, there is a common acronym that often causes confusion.
**IMAC**
Do you know what IMAC stands for?
I am not talking about the Apple computer of the same name.
The acronym IMAC stands for **Install Move Add Change**.
This is a… View Post
Regarding that Klout Knife Fight Perk
When is this coming to Food Network? I am sold.
---
Me: [I just received a ridiculous Klout perk to watch Knife Fight, which is apparently an "underground cooking competition".]
Shawn Morrison: Would be perfect if it was actually a show about knife fights. (Perfect for you.)
Dan Wineman: Better yet, a show about pro chefs knife fighting. Like a cooking contest where you can either make the best souffle or you can stab the other guy.
Shawn Morrison: Gordon Ramsey vs The Barefoot Contessa. To the death.
Dan Wineman: Exactly.
Dan Wineman: "Let's see if Alton Brown can whisk up a perfect hollandaise... while fending off Guy Fieri's Blades of Crispy Guy-talian Death."
Me: "You're watching Food Network: Today's best and brightest chefs, all murdered in knife fights so it's hard to tell what we'll be doing in 6 months."
Dan Wineman: But what a glorious 6 months it would be.
Me: Indeed.
Me: I can't stop picturing Rachel Ray, whimpering and covered in blood and flesh, standing over Paula Deen's enormous corpse, holding her severed head.
Me: Then again, that was the case before this conversation.
Shawn Morrison: Rachel Ray would totally be the last one standing. Still just smiling like an idiot.
“After my day-long experiment, I remain unsettled. Password cracking is simply...”
– How I became a password cracker | Ars Technica
Great article about just how easy it is to crack passwords. Even more interesting how a total novice can have such success in a single day with freely available tools and lists.
So interesting to see how different obfuscation attempts such as...
“When hiring someone that you really want to join your team, it’s critical that...”
– Hiring Goes Both Ways | Adii Pienaar
“The best kept secret in support is that we actually get all of the glory. Each...”
– The best kept secret of Customer Service
I keep a YAYme.txt file where I copy all the kudos emails I receive. It helps to go back and look at them on the bad days.
“Two problems are a bit more complicated to manage. Each new problem brings its...”
– Exponential Stress
This is how everyday feels in the world it IT Support. I currently have 23 tickets in my queue. That’s 23 problems I need to solve.
“And yet…we are building collaboration and teamwork inside our organizations fit...”
– Privacy and Autonomy for Introverts at Work
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