Carl T. Holscher is a compiler, writer, tinkerer, coder, designer, thinker living in Bethesda, MD.

 

 

As part of the customer support world, we can do better. That means…

Taking an honest look at what’s wrong.

Learning new ways and trying different things.

Fixing what’s been broken and ignored for so long.

Restoring the idea of customer support by bringing the human aspect back to the forefront.

Support Ops | Manifesto

I try to live by these words and embody them in my customer support work.